Privacy Policy for Halo Sales Management

Effective Date: October 2024

At Halo Sales Management Limited ("Halo Sales", "we", "us", or "our"), we are committed to safeguarding and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, engage with our services, or otherwise interact with us.

1. Information We Collect
We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and any other details you provide through forms on our website or communication with us.

Usage Data: Information about how you use our website, including your IP address, browser type, time zone, browsing actions, and referring URLs.

Marketing and Communications Data: Preferences in receiving marketing communications from us and your communication preferences.

Transaction Data
: If you engage in business with us, we may collect details about payments, products or services you have purchased, and other transaction details.

2. How We Use Your Information

We use the personal information we collect for various purposes, including:

To Provide Services: To fulfill our contractual obligations with you, including providing sales and marketing management services.

To Communicate: To respond to inquiries, requests, and to send important information about your account or transactions.

For Marketing: With your permission, we may use your data to send newsletters or promotional materials. You can opt-out of these communications at any time.

To Improve Our Website: To analyse usage patterns, improve website functionality, and enhance user experience.

Legal and Regulatory Compliance: To comply with applicable laws and regulations.

3. Legal Basis for Processing Personal Data

We rely on the following legal grounds to process your personal information:

Consent: Where you have provided your consent (e.g., opting into our newsletters).

Contract: Where processing is necessary to perform a contract with you.

Legitimate Interests: Where it is in our legitimate interest to process your data for business purposes (e.g., improving our services).

Compliance with Legal Obligations: Where processing is necessary to comply with a legal obligation.

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share your information with trusted third parties in the following circumstances:

Service Providers: We may share information with third-party vendors who provide services on our behalf, such as hosting, email communications, payment processing, or data analysis.

Business Transfers
: In the event of a merger, acquisition, or sale of our business, personal data may be transferred to a third party.

Legal Obligations: We may disclose your personal data to comply with legal obligations, enforce agreements, or protect the rights, property, or safety of Halo Sales or others.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may retain your information to comply with legal obligations, resolve disputes, or enforce agreements.

6. Security of Your Information

We take reasonable steps to ensure the security of your personal data, including implementing technical and organisational measures to protect against unauthorised access, loss, or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

You have certain rights in relation to your personal data, including:

Access: You have the right to request access to your personal data held by us.

Rectification: You can request corrections to any inaccurate or incomplete data.

Erasure: You can request that we delete your personal data under certain circumstances.

Restriction of Processing: You can request that we limit the processing of your personal data.

Data Portability: You have the right to request a copy of your data in a structured, commonly used format.

Objection
: You can object to our processing of your personal data under certain circumstances, including for direct marketing purposes.

If you wish to exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those external websites. We encourage you to read their privacy policies before providing any personal data.

9. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files that are stored on your device when you visit a website. You can control cookies through your browser settings. For more information, please refer to our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we may notify you via email or other communication. We encourage you to review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Halo Sales Management
Email: hello@halo-sales.co.uk